Legal Framework

Privacy Policy

Your trust is our most valuable asset. This policy outlines how Amyra Travels collects, protects, and manages your personal information during your sacred and secular journeys.

Effective Date: October 24, 2018Last Updated: January 12, 2018
01.

Information We Collect

To provide our specialized travel services, including Visa processing and pilgrimage arrangements, we collect several categories of data:

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Personal Identity

Full name, nationality, date of birth, and passport details required for international travel documentation.

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Contact Details

Email address, phone number, and physical address for booking confirmations and emergency updates.

We may also collect sensitive information regarding dietary requirements or physical health needs to ensure your comfort during Umrah or Hajj pilgrimages.

02.

How We Use Information

Amyra Travels processes your data under the following legal bases and purposes:

  • check_circleService Fulfillment: Executing your travel bookings, hotel reservations, and visa applications with respective authorities.
  • check_circlePersonalization: Tailoring travel recommendations and spiritual itineraries based on your previous preferences.
  • check_circleLegal Compliance: Adhering to international aviation laws and the regulatory requirements of host nations like Saudi Arabia.
03.

Data Protection & Security

Secure digital network
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256-bit Encryption

State-of-the-art protection for your sensitive travel documents.

We implement strict organizational and technical security measures. Access to your personal data is limited to authorized employees and partners who strictly require it for travel operations. Our databases are audited quarterly for vulnerability management.

04.

Third-Party Sharing

"We never sell your data to marketing brokers. We only share information with partners essential to your journey."

Necessary parties include: Airlines, Hotels, Ministry of Hajj and Umrah (KSA), Ground Transportation providers, and Payment Processors.

05.

Cookie Policy

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

We use both session and persistent cookies to manage user logins, remember preferences, and analyze traffic patterns to optimize page load speeds.

06.

Your Privacy Rights

Depending on your jurisdiction, you have specific rights regarding your personal information. We respect your choices and make it easy to exercise these rights:

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Right to Access & Portability

You can request a copy of the personal data we hold about you at any time.

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Right to Deletion (Erasure)

You have the right to request that we delete your personal information, subject to travel compliance rules.

To make a request, contact our team using the email address or button below. We respond to all valid requests within 30 days.

Questions about your data?

If you wish to access, delete, or modify your information, our Data Protection Officer is ready to assist you.

Chat with us!